How to Delete a Team or Escalate Deletion Issues in SportsYou
Managing teams and groups in sportsYou involves following specific guidelines, especially when attempting to delete a team. This article provides a comprehensive guide covering steps for deletion, exception scenarios, and escalation procedures to ensure all situations are addressed.
Key Points to Remember
Only admins have the ability to delete teams.
Non-admins cannot delete teams but can leave them using specific steps.
Steps for deletion are outlined below.
Special escalation paths are available if the admin is unavailable.
Admin Steps for Deleting a Team
To delete a team in sportsYou as an admin, follow these steps:
On the Mobile App
Open the team you want to delete.
Tap the gear icon in the top-right corner.
Select "Delete Team" or "Delete Group."
On the Web
In the left-hand column, click the team you want to delete.
Click the gear icon located under the banner photo.
Select "Delete Team."
Additional Support for Deletion Requests
Admins seeking assistance can complete the Delete Team Request Form. Here’s how it works:
The team details and requester’s admin permissions will be verified.
You will be contacted if additional information is required.
Once verification is complete, the deletion will be processed, and a confirmation will be sent.
Escalation for Non-Admins or Missing Admins
If you're not an admin and need a team deleted, or if the admin is no longer associated with the team, follow these steps:
Escalate the request to designated district authorities or supervisors.
The designated authority should directly contact the sportsYou support team to request deletion.
Additional Notes
Teams cannot be deleted by non-admin users under any circumstances.
Admins can remove members from a team by navigating to the "Members" tab, searching for the member, and selecting "Remove" or "Remove from Team."
For further assistance, contact the sportsYou support team through the app or website.
Leaving a Team
If you are not an admin and wish to leave a team:
On the Mobile App
Open the team you want to leave.
Tap the gear icon in the top-right corner.
Select "Leave Team" or "Leave Group."
On the Web
In the left-hand column, click the team you want to leave.
Click the gear icon under the banner photo.
Select "Leave Team."