Skip to main content
All CollectionsChat
Chat: Common Questions

Chat: Common Questions

TJ Hefele avatar
Written by TJ Hefele
Updated over 3 weeks ago

Managing Chats

Learn more about utilizing the chat feature in this article!

Can a chat be deleted?

Yes, the admin can delete chat threads that have been created using the team chat feature. However, individual chat messages can not be deleted.

Can I access chats if they have been deleted?

Yes, school administrators can request chats from all members of their school upon request.

I don’t want to receive chats from this user

You can block users if you no longer would like to receive chat messages from another user. To do so, go to Chat > select the conversation with the user > Tap three dots in the top right > select Block User.

Can I send a one-way chat?

Yes, admins can select disable replies when creating a team or group chat. To disable replies, go to Chats > select Team Chat > tap the three dots in the top right > Disable Replies.

Can I silence a chat?

Yes, you can mute chat notifications for a team chat by going to Chats > select the chat you would like to mute > tap the gear icon > select Mute Notifications.

Did this answer your question?