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Why can't I add my phone number to my account?

Managing Email and Phone Details in Your sportsYou Account

TJ Hefele avatar
Written by TJ Hefele
Updated over 2 weeks ago

If you signed up with an email address, you won't be able to add a phone number later. This is a limitation of how accounts are structured, and since sportsYou doesn't use SMS notifications, there's no functional need for phone numbers in these accounts.

You can use any valid email address (e.g., Gmail, Yahoo, etc.) to manage your sportsYou account. Here are the steps to update or add an email address:

  1. Navigate to Account Settings in your sportsYou app.

  2. Choose the option labeled Change Your Email Address.

  3. Input your new email address and confirm it.

  4. Check your inbox for a confirmation email to finalize the update.

Key Points to Keep in Mind:

  • Ensure the email address you enter is valid and free from typos to avoid update errors.

  • The system will prevent updates if the email format or domain is incorrect. This step-by-step guide ensures a seamless process for maintaining up-to-date contact details.

If you have any questions about this, please contact our Customer Support team.

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